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Bought a used Twine at an auction and now it tells me that it is claimed already.

There was a small auction at a local place and I manage to get my hands on a Twine. Awesome!
Now I went through the setup and created an account. Then it showed a page telling me: "I've already been claimed
This Twine is connected to another account. If you own that account, you can sign in now to finish the setup process." 

Is there any way to just factory reset it or something so I can claim the Twine?

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